🇨🇳 China → 🇬🇧 UK freight · DDP door-to-door · info@hsjy-sc.com Sales: +86 139 2743 0130 · Mon–Sat 09:00–21:00 (GMT+8) · WhatsApp

Privacy Policy

What we collect when you contact us, why we collect it, and how long we keep it.

Who we are

This site is operated by HSJY International Logistics (Shenzhen) Co., Ltd., Room 1112, Block A, Wenzhoudu Customs Building, Wenjin South Road, Shenzhen, China. You can contact us at info@hsjy-sc.com.

What we collect

  • Enquiry details — name, company, email, phone or WhatsApp number, delivery postcode and cargo information you send us
  • Shipment documents — invoices, packing lists, customs documents and permits needed to move your goods
  • Technical data — standard server logs (IP address, browser type, pages visited) kept by our hosting provider for security and performance

Why we use it

To quote for and arrange freight, to file customs declarations, to meet our legal and accounting obligations, and to answer your questions. We do not sell your data, and we do not add you to a marketing list because you asked for a quote.

Who we share it with

Only the parties needed to move your cargo: carriers and airlines, ports and terminals, customs brokers, haulage contractors, warehouses, and insurers if you ask us to arrange cover. Where a shipment is cleared under DDP, we share the minimum information required with HMRC through our UK broker.

How long we keep it

Shipment and customs records are kept for the period required by Chinese and UK law and by our accounting obligations — normally six years. Enquiries that do not become shipments are deleted or archived after 24 months.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@hsjy-sc.com and we will respond within 30 days.

Cookies

This site does not set advertising or tracking cookies. The hosting provider may set a technical cookie needed to serve the site securely. If we add analytics later, this page will be updated first.

💬 WhatsApp