HMRC CDS declarations, EORI and commodity code support, duty and VAT handling, plus bonded and general warehousing in Shenzhen and the UK with pick, pack and re-delivery.
Freight is a commodity; clearance is where the money and the delay live. A wrong commodity code can double your duty. A missing document can hold a container for a week at £40 a day. An EORI that does not match the invoice can stop the entry dead. Our UK broker partners file through HMRC's Customs Declaration Service (CDS) — the system that replaced CHIEF — and we check the details before the cargo arrives, not after.
Shenzhen warehouse. Your suppliers deliver in; we check cartons against the packing list, photograph the cargo, hold it until the sailing, and consolidate multiple suppliers into one shipment. This is also where we re-label for Amazon or re-pack for LCL.
UK partner warehouses. Short and medium-term storage after clearance — pallet in and out, pick and pack, re-labelling, and re-delivery to Amazon FCs or direct to your customers. Useful if you want UK stock without committing to your own unit, or if you are between 3PL providers.
Duty is charged on the customs value — the goods value plus freight and insurance to the UK border — at the rate set by the commodity code. Import VAT is 20% on the value plus duty. Because the code drives everything, we confirm it with you in writing on the quote. Where a product has two plausible classifications, we tell you both and explain the risk of the cheaper one.
Yes, in most cases. If the cargo is arriving at a UK port or airport and you have the arrival notice, we can quote a clearance-only service — declaration, duty and VAT, and release to your haulier.
To be the importer of record, yes — an EORI is free from HMRC and takes minutes to apply for. Under our DDP service we can act as importer so you do not need one to start, but most established importers eventually want their own for VAT recovery and records.
PVA lets VAT-registered UK importers account for import VAT on their VAT return instead of paying it at the border — useful for cash flow. It requires your own EORI and VAT registration, so it applies to DDU arrangements rather than our DDP service.
In China: receiving, consolidation, carton inspection and labelling at our Shenzhen warehouse. In the UK: short and medium-term storage through our partner warehouses, with pallet in/out, pick and pack, re-labelling and re-delivery to Amazon or your customers. Storage is quoted per pallet per week.
Yes — a light fulfilment service through our UK partner: we receive the container, store the pallets, and pick, pack and dispatch orders with your carrier account or ours. This suits sellers who want UK stock without running their own unit.
We manage it. Inspections happen; the cost is time and sometimes storage. We tell you the same day, chase the port or the inspection facility, and keep the delivery plan moving so the cargo is released and delivered as soon as it clears.
Tell us the port, the arrival date and the goods. We will quote clearance, duty and VAT, and storage if you need it.
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